Today´s Passenger
Wacht op leden
Aua· 17 aug
:grijns:
Dit kreeg ik net voorgeschotelt, en het is echt waar!!!!! ;-) Ok, dat maakt het werk ook weer interresant hier. Maar zulke dingen komen jullie vast niet dagelijks tegen!!!
LG,
:D
Dedicated to the stalwart employees in today´s airline industry, active and retired, who are, ore have, worked the 'trenches' at an airport and those behind the lines who are, or have, supported them.
Our stories are legendary.
This is from a current active airline employee.
Dear Passenger,
Quit whining all the time.
As a 20 year veteran airport customer service agent i am so tired of hearing whining and complaining passengers all day long. If i went to your jobs and acted like many of you do at the ticket counters, in the gate areas and on the planes i would probably be arrested. First of all, read signs and quit expecting us to treat you like little kids. You can´t find your way to the bathroom? Can´t read a boardingpass? Act like you are entitled to a certain seat on the plane. You don´t own the plane, you just rent the seat for the duration of the flight; remember that! You wanted cheaper fares? Well, join the other former Greyhound patrons who are now flying. You wonder why that 300lb woman with a handful of teeth and body odor using multiple seatbelt extensions sitting next to you? She can now afford it, thanks to you.
You complained when food was served and now you complain that it is not served. Can´t figure out how to go through security checkpoints? Do you want me to 'Map Quest' it for you? Never read any sign in the airport and then say 'nobody told me where to go'? I´ll tell you where to go. You come with a bad attitude when everything is on time and you´re late. What did you want?...... , us to hold the plane for you? You´d be the first one to complain if the flight was held for someone else and is late. You get mad when flights are full and then when the flights are half full, you want us to complimentary place you in first class out of the kindness of our hearts. This is a BUSINESS! The object is tomake MONEY! Last time i checked this is an airline. If you want to move call Bekins or Van Lines. They are the ones with the trailers. Besides you don´t need to bring everything you own for the weekend.
Yes, sometimes we do have some attitude. It´s probably due to dealing with some of you idiots who fly today. We are NOT babysitters or Psychiatrists. We did not have an 'attitude' when we started in this business so i wonder where it came from. Saying NO does not mean we are rude, it means you dont get everything just because YOU want it. Again, this is a BUSINESS, NOT lets make a deal! Use some common sense and quitr acting stupid. Bring your BRAIN to the airport. You seem to want to bring everything else. Our pay is downsized and our staff is downsized so guess what, we are not happy campers on the other side of that counter. Remember that when you ask for the 5th time in 5 minutes when are you going to board the flight..It´s still half an hour before departure...as it´s always been. Oh yeah, contrary to what you might think..or you might try reading it as the boarding time is printed on your boardingpass along with the GATE NUMBER!
One more note: WE DO NOT CONTROL THE WEATHER!!
Respectfully,
Your Airline Agent..
Dit kreeg ik net voorgeschotelt, en het is echt waar!!!!! ;-) Ok, dat maakt het werk ook weer interresant hier. Maar zulke dingen komen jullie vast niet dagelijks tegen!!!
LG,
:D
Dedicated to the stalwart employees in today´s airline industry, active and retired, who are, ore have, worked the 'trenches' at an airport and those behind the lines who are, or have, supported them.
Our stories are legendary.
This is from a current active airline employee.
Dear Passenger,
Quit whining all the time.
As a 20 year veteran airport customer service agent i am so tired of hearing whining and complaining passengers all day long. If i went to your jobs and acted like many of you do at the ticket counters, in the gate areas and on the planes i would probably be arrested. First of all, read signs and quit expecting us to treat you like little kids. You can´t find your way to the bathroom? Can´t read a boardingpass? Act like you are entitled to a certain seat on the plane. You don´t own the plane, you just rent the seat for the duration of the flight; remember that! You wanted cheaper fares? Well, join the other former Greyhound patrons who are now flying. You wonder why that 300lb woman with a handful of teeth and body odor using multiple seatbelt extensions sitting next to you? She can now afford it, thanks to you.
You complained when food was served and now you complain that it is not served. Can´t figure out how to go through security checkpoints? Do you want me to 'Map Quest' it for you? Never read any sign in the airport and then say 'nobody told me where to go'? I´ll tell you where to go. You come with a bad attitude when everything is on time and you´re late. What did you want?...... , us to hold the plane for you? You´d be the first one to complain if the flight was held for someone else and is late. You get mad when flights are full and then when the flights are half full, you want us to complimentary place you in first class out of the kindness of our hearts. This is a BUSINESS! The object is tomake MONEY! Last time i checked this is an airline. If you want to move call Bekins or Van Lines. They are the ones with the trailers. Besides you don´t need to bring everything you own for the weekend.
Yes, sometimes we do have some attitude. It´s probably due to dealing with some of you idiots who fly today. We are NOT babysitters or Psychiatrists. We did not have an 'attitude' when we started in this business so i wonder where it came from. Saying NO does not mean we are rude, it means you dont get everything just because YOU want it. Again, this is a BUSINESS, NOT lets make a deal! Use some common sense and quitr acting stupid. Bring your BRAIN to the airport. You seem to want to bring everything else. Our pay is downsized and our staff is downsized so guess what, we are not happy campers on the other side of that counter. Remember that when you ask for the 5th time in 5 minutes when are you going to board the flight..It´s still half an hour before departure...as it´s always been. Oh yeah, contrary to what you might think..or you might try reading it as the boarding time is printed on your boardingpass along with the GATE NUMBER!
One more note: WE DO NOT CONTROL THE WEATHER!!
Respectfully,
Your Airline Agent..